Privacy Policy

1. Overview

This Privacy Policy explains how SolveLayer AI LLC ("SolveLayer AI," "we," "us," or "our") collects, uses, and shares information about you when you visit solvelayerai.com, submit a form, or otherwise interact with our services.

2. Information We Collect

We collect information you provide directly, including:

• Contact details - name, email address, phone number (if provided), and company name.
• Message content - anything you write in a contact or lead form.
• Consent records - a timestamped record of any consent you provide (e.g., TCPA consent for phone/SMS contact).

We also automatically collect limited technical information such as IP address, browser type, and pages visited, through standard server logs and, where applicable, cookies or similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Contact you by email, phone, or text - only where you've provided the corresponding consent.
• Operate, maintain, and improve the site and our services.
• Comply with legal obligations and protect our rights and users.

4. Legal Basis (EEA/UK visitors)

Where GDPR or UK GDPR applies, we rely on the following legal bases: your consent, performance of a contract, our legitimate interests (e.g., responding to inquiries and securing our site), and compliance with legal obligations.

5. How We Share Information

We do not sell your personal information. We share it only with:

• Service providers who help us operate the site (e.g., hosting, database, email delivery, analytics) under confidentiality obligations.
• Legal authorities when required by law, subpoena, or to protect legal rights.
• Successors in the event of a merger, acquisition, or sale of assets - subject to this Policy.

6. Cookies & Analytics

We may use cookies and similar technologies to remember preferences and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

7. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Contact form and lead submissions are typically retained for up to 36 months unless a longer period is required.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Withdraw consent (including for phone/SMS contact) at any time.
• Object to or restrict certain processing, or request data portability.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, email Support@SolveLayerAI.com.

9. SMS & Phone Communications (TCPA)

If you provide a phone number and check the consent box, you agree that SolveLayer AI LLC may call or text you (including by autodialer, prerecorded voice, and SMS) at that number for informational and marketing purposes. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of texts, or email Support@SolveLayerAI.com to opt out of calls.

10. Security

We implement reasonable technical and organizational safeguards to protect your information. No system is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our site and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we'll delete it.

12. International Transfers

We may process and store information in the United States and other countries. If you access the site from outside these locations, your information may be transferred to, stored, and processed in a jurisdiction with different data protection laws.

13. Changes to This Policy

We may update this Policy from time to time. Material changes will be indicated by updating the effective date above. Continued use of the site after changes take effect constitutes acceptance of the revised Policy.

14. Contact

SolveLayer AI LLC - Support@SolveLayerAI.com